1. GENERAL PROVISIONS
1.1. The collection, processing and storage of personal data on the website www.dremasite.lt is determined by this privacy policy, and as far as it is not regulated, it is guided by the Law of the Republic of Lithuania on the Legal Protection of Personal Data, the EU General Data Protection Regulation, the Law of the Republic of Lithuania on Electronic Communications and other valid legal acts.
1.2. Dreamsite UAB, legal entity code 301537440, registered office address M. K. Paco str. 4, LT-10309 Vilnius, Lithuania is the founder of the website www.dremasite.lt (hereinafter - the website) and the controller of the personal data presented on this website.
1.3. this privacy policy contains information about the collection, storage, processing and processing principles of personal data and applies to all services provided on the website (hereinafter referred to as the services) and persons visiting this website (hereinafter referred to as the user or you).
1.4. by using this website and/or the services we provide and by providing us with your personal data, you agree to the provisions of the privacy policy. You can consult the privacy policy at any time on this website.
1.5. UAB "Dreamsite" has the right to change this privacy policy at any time.
2. PROCESSING OF PERSONAL DATA
2.1. Your personal data is collected if submitted through certain tools on our website, such as the newsletter subscription tool, during an online chat (Dreamsite consultant) and our inquiry email. mail tool.
2.2. We process data related to communication with you. For this purpose, we process your data - name, surname, phone number, e-mail address, company name, position. For the purpose of communication, we process both the content of the correspondence itself and the metadata related to such communication. We process communication data so that we can contact you or respond to you when you contact us. We also process this data on the basis of legitimate interest, namely, in order to properly administer the website and our activities related to it, as well as to ensure the security of the Services provided, to check suspicious activities or to detect violations. This information is only available to us as the page administrator.
2.3. We process your data in pre-contractual relations. Pre-contractual relationship data includes all data you provide in order to become our customers. Such data may include your name, surname, personal identification number, address, telephone number, e-mail address, position, company name, communication (including the content of e-mails). We process this data in order to provide you with goods and services. We process this data on the basis of legitimate interest in order to develop and develop the business.
2.4. We process your transaction data. Transaction data includes information related to the goods you purchase or the services you order. Transaction data may include your contact data (name, surname, e-mail address, telephone number, address, position), your payment data (account number, invoice number, order number) and transaction details (information about a specific product, product licensing numbers etc.). We process transaction data in order to be able to sell goods and provide services and to be able to properly keep records of these transactions. We process this data for the purpose of executing a contract or, at your request, taking steps to conclude such a contract, as well as on the basis of legitimate interest, namely, in order to properly administer the website and our activities related to it.
2.5. When providing Software and/or licenses and/or subscription services for this equipment and/or licenses (including necessary Software and/or license updates), customer employee data is provided - name, surname, e-mail address. e-mail, IP address, communication in order to provide contractually ordered services.
2.6. We process information about your use of our website. Website usage data may include your IP address, geographic location, browser type and version, operating system, referral source, duration of website visit, viewed pages, website browsing paths, as well as information about service use periods and frequency. We receive this data with the help of cookies or similar technologies. We process this data in order to better understand your use of the website and the services provided on it. We process this data on the basis of a legitimate interest, namely in order to monitor and improve the website and the services provided on it.
2.7. We process information related to your participation in events organized by us. For this purpose, your name, surname, telephone number, e-mail, address, city, position, company name/organization name, payment information for participation in the event are processed. We process this data with your consent, as well as on the basis of legitimate interest, namely, in order to properly organize events.
2.8. We process the information you provide to us in order to receive our messages and newsletters by e-mail. by post Your personal data processed for this purpose includes your name, telephone number and e-mail address. postal address. We process this data for sending relevant information messages and newsletters. We process this data with your consent, as well as for the purpose of performing the contract or at your request, taking steps to conclude such a contract.
2.9. We process the information that you provide to us when you wish to become our partners. For this purpose, we process your name, surname, personal/company code, address, e-mail address, company name, position, telephone number. We process this data for the purpose of executing a partnership agreement or, at your request, taking steps to conclude such an agreement, as well as on the basis of legitimate interest, namely, with the aim of becoming partners.
2.10. We manage information about licensees. The data processed for this purpose includes the following data: name, surname, e-mail e-mail address, account number, communication with customers (including e-mail content and metadata), license data, duties, company name, order information (invoice number, order number, product information, etc.). These data are processed in order to pursue the legitimate interests of the Company to expand its business and provide services properly.
2.11. We have the right to process your personal data specified above when it is necessary to assert, fulfill or defend legal claims.
2.12. It should be noted that in addition to the specific purposes indicated above, we can also process your personal data when it is necessary to process them in order to fulfill our legal obligations, as well as when it is necessary to protect the vital interests of you or other natural persons.
3. PERSONAL DATA STORAGE TERMS
3.1. Website user data and records of telephone conversations with customers are stored no longer than is necessary to achieve a specific purpose. Specifically:
3.1.1. Communication data - stored no longer than 5 years from the end of communication with you;
3.1.2. Records of telephone conversations - stored for no longer than 6 months. from the conversation that took place;
3.1.3. Data of future customers - stored no longer than 2 years from the end of communication;
3.1.4. Transaction data - stored no longer than 10 years from the date of full execution of the transaction;
3.1.5. Customer employee data received during transactions - deleted immediately when they become no longer relevant, no later than within 7 days from the provision of services;
3.1.6. Data on participation in events - are immediately deleted when they become irrelevant, with the exception of payment information, which is stored for 10 years from the date of payment;
3.1.7. Newsletter data - stored until you withdraw your consent;
3.1.8. Partners' data - stored no longer than 10 years from the end of the partnership agreement;
3.1.9. Data of Software and Licensees - stored no longer than 10 years from the end of the contract.
3.2. In certain cases, we do not have the ability to indicate in advance the specific periods for which we will store your personal data. For example, data about the use of our Website will be stored as long as it is necessary for the specific purposes of its processing.
3.3. Despite the terms specified above in this part of the notice, we have the right to store your personal data when such storage is necessary to fulfill our legal obligations, as well as when it is necessary to protect the vital interests of you or other natural persons.
4. PROVISION OF INFORMATION TO THIRD PARTIES
4.1. We may disclose your personal data to insurers or other consultants with whom we cooperate, to the extent that it will be necessary to purchase or have insurance coverage, manage risks, receive advice, or assert, enforce or defend legal claims arising from judicial, administrative or other proceedings. .
4.2. Dreamsite UAB uses third parties providing financial management and accounting services, therefore your data related to the purchase of goods/services may be processed by our payment service providers. We share your transaction data with such providers only to the extent necessary to process your payments, refunds, and handle complaints and inquiries related to such payments and refunds.
4.3. We may disclose your personal data to other service providers with whom UAB "Dreamsite" cooperates/will cooperate, for the purposes of providing specific services, to the extent that it is necessary to provide such services. When using third parties to provide relevant services, we take all necessary measures to ensure that the data processors we use have implemented all necessary and appropriate organizational and technical security measures and maintain the security of personal data.
4.4. We may disclose your personal data to any of our partners to the extent necessary to achieve the purposes set out in this notice.
4.5. Your personal data may also be disclosed when such disclosure is necessary for the proper implementation of mandatory legal obligations, as well as when it is necessary to protect the vital interests of you or other natural persons.
4.6. The third parties mentioned in this part may be established outside the Republic of Lithuania, the European Union or the European Economic Area. In the event that your personal data is transferred to these persons, UAB "Dreamsite" will take all the necessary measures provided for in legal acts in order to ensure that your right to privacy continues to be properly protected.
5. RIGHTS GRANTED TO YOU AND THEIR EXERCISE
5.1. Your main rights provided by data protection legislation are the following:
5.1.1. the right to access the data - at your request, we will provide confirmation of your personal data being processed and provide a copy of your personal data that we are processing;
5.1.2. the right to demand correction of data - in case of inconsistencies, we will correct your data, and supplement incomplete data;
5.1.3. the right to demand deletion of data - based on the requirements of legal acts, we will delete your personal data processed at your request;
5.1.4. the right to restrict data processing - if you request to restrict the processing of personal data, we will continue to store your data, but we will not process it;
5.1.5. the right to object to data processing - if you submit an objection regarding the processing of your personal data, we will no longer process your personal data, except for the exceptions specified in legal acts;
5.1.6. the right to data portability – you have the right to receive your personal data in a commonly used, computer-readable format;
5.1.7. the right to submit a complaint to the supervisory authority - You have the right to submit a complaint to the State Data Protection Inspectorate, at the address L. Sapiegos str. 17, Vilnius, in the event of violations of your personal data processed by us;
5.1.8. the right to withdraw consent - after giving consent to process personal data, you have the right to withdraw it at any time.
5.2. You can exercise all the above-mentioned rights by submitting a written request by e-mail to info@dreamsite.lt, sending the original to the address M. K. Paco str. 4, LT-10309 Vilnius, Lithuania. Within no longer than 5 (five) working days from the receipt of the request, we will implement your rights specified in the submitted request and we will immediately inform you about it.
6. COOKIES
6.1. Cookies are small text data sets (files) that are saved on the User's computer or other end device while browsing the Website. Many cookies are a technological tool that ensures access to the website of the service provider, which, if refused, would make browsing on the website impossible or inferior, for example, the full content of the website would be distorted or not visible to the user.
6.2. UAB "Dreamsite" website uses the following cookies:
6.2.1. TECHNICAL COOKIES - cookies that allow you to connect to the Website, use its functions and ensure its security. These cookies are necessary for the proper functioning of the Website. Nevertheless, by choosing the appropriate settings of your internet browser, you can limit or completely prevent the saving of certain or all cookies on your computer or other terminal device. However, in this case, your ability to use the functionality of the Website will be limited. The cookies used are PHPSESSID, BITRIX_SM_SOUND_LOGIN_PLAYED, etc. These cookies are stored until the session is ended/the window is closed.
6.2.2. PERFORMANCE COOKIES - these are cookies that store information about how you use our website, these cookies show the links you use. These cookies collect information about how users use a particular website, such as which pages are visited most often and whether visitors receive error messages from web pages. These cookies do not collect information that allows the website visitor to be identified. All information collected by these cookies is general and therefore anonymous. It is used only to improve the performance of the website. Our website uses the following cookies: BITRIX_SM_GUEST_ID, BITRIX_SM_LAST_VISIT, USER_LANG, etc. Cookies are stored until they are deleted from the browser or expire, but no longer than 1 year.
6.2.3. TARGETED OR RESEARCH COOKIES - these cookies are used to display advertisements that should be interesting to you and match your interests. These cookies do not collect any information that allows the Website visitor to be identified. These cookies can be turned off and advertisements will not be displayed. The cookies used are _ga, _gat, _gid, DSID, IDE, etc. Cookies are stored until they are deleted from the browser or expire, but no longer than 150 days.
6.2.4. FUNCTIONAL COOKIES - these cookies help our website to remember the decisions you made (for example, the selected language, etc.), thus allowing you to improve the website environment and adapt its content to your specific needs. Cookies BX_USER_ID, BITRIX_SM_SALE_UID, etc. are used. Cookies are stored until they are deleted from the browser or expire, but no longer than 2 years.
6.3. With the development of technologies, the cookies used by UAB "Dremasite" are constantly updated in order to ensure the most convenient browsing on the Website.
7. THIRD PARTY WEBSITES
7.1. Links to other websites may appear on the website. We inform you that UAB "Dreamsite" is not responsible for privacy violations committed by other websites. When using other websites, we encourage you to carefully read the privacy policies of other websites, especially in cases where personal data is collected.
8. PRIVACY POLICY CHANGES
8.1. We may update or change this Privacy Policy at any time. Such updated or modified Privacy Policy will be effective upon its posting on our Website. You should check it from time to time and make sure that you are satisfied with the current version of the Privacy Policy.
8.2. After updating the Privacy Policy, we will inform you about what we consider to be material changes by publishing them on the Website and/or in the App. If you access the Website after such notice is posted, you agree to the new requirements set forth in the update. The "Update Date" at the bottom indicates when the Privacy Policy was last updated.